I received no replies to two postings on this problem, but I did get some
helpful feedback from ESRI tech support. I did find a solution for the
problem, and I will detail below another related problem that others may be
experiencing when trying to change a linked JPEG in a report.

The problem was that the PC I was using never had a copy of MS Photo Editor
installed when Office 2000 was installed. I can see where this might have
happened, since it appears MS Photo Editor is not included in the default
installation--it has to be selected in the Office installation dialog.

In more detail, I learned that two things are required for linked OLE JPEGs
to work in Crystal Reports:

1. Configure the registry settings correctly:

· Select HKEY_CLASSES_ROOT\.jpeg

· Make sure the 'Default' item has a value of "jpegfile"

· Make sure the 'Content Type' item has a value of "image/jpeg"

· Select HKEY_CLASSES_ROOT\.jpg

· Make sure the 'Default' item has a value of "jpegfile"

· Make sure the 'Content Type' item has a value of "image/jpeg"

2. Install a JPEG OLE server on the client computer. Microsoft Photo Editor
is an example of a JPEG OLE Server.

Once I fulfilled these requirements, however, I continued to have problems.
Although I was no longer seeing icons displayed in reports, I was
experiencing difficulty getting the OLE JPEG link to update properly. A
pop-up window appeared explaining that a link could not be updated. I was
presented with two buttons in this pop-up window, "Ok" and "Links..." When
clicking "Links", I was presented with a Links updating dialog.  I
recognized that the file name was not correct.

In an previous report operation, I decided to change the source file of the
OLE JPEG. I deleted the JPEG ("incident_010624.jpg"), then inserted a new
OLE Object, linked to a new JPEG file ("map_010624.jpg"). I saved the report
with the same report name. When reopening the report, however, I noticed
that the link to the old JPEG file persisted, and its link could not be
changed or broken, no matter what I did. I even tried deleting the JPEG from
the directory in windows explorer, but the image stubbornly persisted in the
report, just like I think a static image would. Finally, I deleted the JPEG,
inserted the new linked OLE JPEG, and then saved the report with a different
name. Now when I open a report based on this template, the report links to
the new JPEG are properly refreshed.

I think that this may very well be an undocumented problem with Crystal
Reports. This is one which I experienced on both my PC at home, and the PC
at the office. Neither breaking a link, nor changing the source of an OLE
JPEG seems to update the report's links--until the report is saved under a
different file name.

Cordially,
Brian Denzer